FSP Playbook 2.0_Design v15 - Flipbook - Page 25


NO SURPRISES
Winning Behaviours
Clarity
Our communications are
concise and specific.
Action
Candour
We don’t shy away from
difficult conversations.
We approach them
with respect.
We communicate
quickly and candidly.
Responsive
We acknowledge important
messages promptly, just
what matters.
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